Turn Anything into a Ticket
Emails, public forms, dashboards, WhatsApp — wherever work starts, turn it into a ticket
in
seconds.
Stay Organized Without Breaking a Sweat
Tag it. Categorize it. Set a status. Find exactly what you need, when you need it — no
digging around.
Teamwork Made Easy
Assign multiple owners to a ticket. Mention teammates to keep everyone in the loop.
Teamwork
has never been this smooth.
Private Notes for Internal Eyes Only
Need to strategize behind the scenes? Keep sensitive conversations private within a
ticket —
visible only to your team, hidden from clients. Collaborate freely without worrying
about
what the customer sees.
Visualize Progress, Your Way
Create custom statuses and track every task in a beautiful, drag-and-drop Kanban board.
Connect to Everything You Love
GitHub, JIRA, GitLab, Telegram, WhatsApp — plug Hedesu into your existing workflow with
ease.
Teams, Spaces, Projects — You’re in Control
Group people the way that makes sense for your company. Spaces, departments, projects —
you
define it, we make it work.
Built-In CRM That Just Makes Sense
Track every client and customer relationship without needing yet another tool.
Never Miss an Update
Real-time alerts through Telegram, email, SMS, and more — so everyone’s always in the
know.
Break Down Big Tasks with Parent-Child Tickets
Split complex projects into manageable pieces — and crush them one by one.
Automate the Boring Stuff
Work smarter, not harder. Set up automations with n8n, Make, Zapier, and more — no tech
wizardry required.
Built for Builders: APIs and Webhooks
Extend, integrate, and customize Hedesu to fit your wildest workflows with our
developer-first APIs and Webhooks.
Built-in Knowledge Base to Share What Matters
Turn repeated answers into living documentation. Create articles, FAQs, and guides right
inside Hedesu — so your team (and customers) always have the answers they need, right
when
they need them.
